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Privacy Policy
​BH Scenes Ltd
Last Updated: 17 February 2026

​​1. Who We Are

BH Scenes Ltd (“we”, “us”, “our”) is a UK-based visual media production company providing videography, photography, content production, photobooth services, 360 booth experiences, equipment hire, and related creative services.

We are the data controller responsible for your personal data.

Contact Details:
BH Scenes LTD
Website: https://www.bhscenes.co.uk/
Email: contact@bhscenes.co.uk
Registered in England & Wales
Company Number: 14748695​

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2. What This Policy Covers

This Privacy Policy explains how we collect, use, store, and protect personal data when:

  • You visit our website

  • You submit an enquiry or lead form

  • You book our services

  • You appear in photography or video content

  • You hire equipment from us

  • You use our photobooth or 360 booth services

  • You communicate with us via email, phone, social media, or messaging apps

  • You engage with us for marketing or collaboration purposes

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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3. Types of Personal Data We Collect

3.1 Identity & Contact Data

  • Full name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Billing and collection address

3.2 Booking & Contract Data

  • Project details

  • Event dates and locations

  • Contract agreements

  • Payment status

  • Security deposits

  • Rental details

  • Verification information (where applicable)

3.3 Payment Data

  • Transaction references

  • Payment confirmations
    (We do not store full card details. Payments are processed via secure third-party providers such as Stripe or other regulated payment processors.)

3.4 Visual Media Data

  • Photographs

  • Video footage

  • Audio recordings

  • 360 booth recordings

  • Event imagery

  • Behind-the-scenes content

This may include identifiable images of individuals.

3.5 Technical & Usage Data

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on site

  • Referral source

Collected via cookies and analytics tools.

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4. How We Collect Data

We collect data through:

  • Website enquiry forms

  • Booking forms

  • Lead forms

  • Contracts and agreements

  • Email or phone communication

  • Social media platforms

  • Photobooth/360 booth participation

  • Equipment rental forms

  • In-person event capture

  • Cookies and tracking technologies

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5. Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

  • Contractual necessity – to deliver agreed services

  • Legitimate interests – to operate and improve our business

  • Consent – for marketing communications or promotional usage

  • Legal obligation – to comply with tax, accounting, and regulatory requirements

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6. How We Use Personal Data

We use personal data to:

  • Respond to enquiries

  • Prepare quotes and proposals

  • Deliver videography and photography services

  • Produce and edit content

  • Provide photobooth and 360 booth experiences

  • Manage equipment hire

  • Process payments

  • Issue invoices

  • Provide customer support

  • Deliver content files

  • Maintain internal project management systems

  • Improve our services

  • Send marketing communications (where consent is provided)

  • Promote our work (see Section 7)

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7. Use of Images & Video for Marketing

As a visual media company, showcasing our work is essential to our business.

We may use photographs and video footage for:

  • Our website

  • Social media platforms

  • Portfolio use

  • Showreels

  • Advertising

  • Promotional materials

Where appropriate:

  • Commercial clients may agree to usage within contract terms.

  • Event attendees may be notified via signage at events.

  • Private clients may opt out via written request prior to content publication.

If you wish to request removal of an image, contact us at contact@bhscenes.co.uk.

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8. Photobooth & 360 Booth Data

When using our photobooth or 360 booth services:

  • Images and videos may be stored temporarily for delivery

  • Media may be shared via SMS, email, or download link

  • Event hosts may receive copies of media

  • Media may be used for promotional purposes unless otherwise agreed

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9. Equipment Hire & Verification

For equipment rentals, we may collect:

  • Identity verification details

  • Address verification

  • Contract signatures

  • Insurance documentation

  • Payment authorisations

This data is processed for fraud prevention and contractual security.

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10. Marketing Communications

We may send marketing emails regarding:

  • New services

  • Offers

  • Industry insights

  • Content packages

You can unsubscribe at any time using the unsubscribe link or by emailing us.

We do not sell personal data to third parties.

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11. Third-Party Services

We use third-party providers to operate our business, including:

  • Website hosting providers

  • CRM and project management platforms

  • Payment processors (e.g. Stripe)

  • Accounting software

  • Cloud storage services

  • Email marketing platforms

  • Analytics services

These providers process data on our behalf and are required to comply with data protection laws.

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12. Data Storage & Security

We implement appropriate technical and organisational measures to protect personal data, including:

  • Secure cloud storage

  • Encrypted connections (SSL)

  • Password-protected systems

  • Access controls

  • Secure backup systems

While we take reasonable precautions, no system is 100% secure.

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13. Data Retention

We retain personal data only as long as necessary:

  • Contracts and financial records: typically 6–7 years (legal requirement)

  • Media files: retained in accordance with client agreements

  • Marketing data: until consent is withdrawn

  • Equipment hire records: retained for contractual and legal purposes

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14. International Transfers

Some third-party providers may store data outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR.

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15. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request erasure (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent

To exercise these rights, contact us at contact@bhscenes.co.uk.

You also have the right to complain to the Information Commissioner’s Office (ICO).

ICO website: https://ico.org.uk/

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16. Cookies

Our website uses cookies to:

  • Improve user experience

  • Analyse traffic

  • Track marketing performance

You can manage cookie preferences via your browser settings.

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17. Children’s Data

We do not knowingly collect personal data from children under 16 without parental or guardian consent. Where events involve minors, consent may be obtained from parents, guardians, schools, or event organisers.

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18. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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